Known as a straight forward, no nonsense communicator with eyes that cannot lie, my transformational leadership skills were about to be tested. Necessary cookies are absolutely essential for the website to function properly. The term Transformational Leadership was first coined by James V Downton. Once a driving force, fear and anxiety have been replaced with a sense of support, trust, and well-being. As their leader with her own identified opportunities for professional growth, I was able to guide the team through the unknown. I could not let my fear of the unknown dictate my words and actions. Once overcome with fear and anxiety, the team transformed into a cohesive clinical force unlike any other team I’ve lead. Twitter Facebook LinkedIn Flipboard 0. mary1826 / Pixabay. The lessons learned are safely tucked away. Bass implies, “The person who connects to their followers on an emotional level will be more elected as a prominent leader.”, Characteristics of a Transformational Leader. Recognizing subtle intonations in their voices and acknowledging the roller coaster of emotions, I encouraged everyone to ask more questions and speak unbridled. They … They are motivated to care for their patients and each other. The motto of the company was the following lines: – “We bring Order to Chaos”. namely, Authoritarian, Laissez-faire, Transactional, Transformational, Paternalistic and Democratic. Transformational leaders provide clear, consistent messages to their teams and major portions of the leadership style are resting on a foundation of communication. The resiliency and flexibility demonstrated was unmatched. National Diabetes Month Ad-hoc based decisions are a major con for such leaders. These cookies do not store any personal information. The transformational leader portrays trustworthiness and serves as an inspiration to others, possessing an optimistic, positive, and encouraging outlook. We call this approach Transformational Leadership and Communication. This is a leadership theory based on that there are two groups in opposition, the in-group and the out-group members. Things never seen before yet dealing with ‘head on’ as if this was a norm. Transformational leaders have great communication skills. Working in a hospital during a pandemic would require clear, effective communication. At last, it can be concluded that the transformational leaders will change the total structure of the organisation and the followers are motivated to carve their way into the new direction. At the onset, proper PPE was not enough. Leader-Member Exchange. Leaders need to communicate teams/groups continuously to get feedbacks and send information. The infection prevention and control specialist for the unit was a constant partner as we prepared for and continued to care for the surge of patients requiring isolation. Communication identified educational opportunities. The current study investigates how leadership influences internal public relations by building the linkage between transformational leadership, the use of communication channels, symmetrical communication, and employee satisfaction. They knew when and who to call for assistance at the appropriate time. Before the pandemic, nurses cared for surgical specialty patients such as orthopedic, head and neck, and urology. Let’s do this!” Together they advocated for patients and prepared them for discharge post COVID-19 infection. No other unit within the organization morphed and overcame as many challenges as this one. Already confident in the care they provided, they embraced the challenges of caring for these very sick patients. Individualized Consideration: Transformational leadership also involves offering support and encouragement to individual followers. Imagine arriving at work one morning to learn patients suspected to have a novel virus no one has ever treated are being admitted to the unit you lead. A transformational leadership presence is … They are accustomed to my down-to-earth, transparent delivery. Leaders who struggle to build trust, loyalty, and support will find it almost impossible to … Sorting and balancing out short and long term goals. Rather than transfer patients to outside acute rehabilitation centers, hospital leaders chose to keep these transitioning patients in the hospital, on our unit. Integrity. The weekly email newsletter from the publishers of American Nurse Journal. Being the role model and front runner of the team, he puts his team’s priorities and requirements first to make them feel more confident thereby understanding the strength and weakness of the teammates. For example, leaders like Alexander – The Great, Abraham Lincoln, Gandhi, Obama, Hitler, Sejong – The Great, Teddy Roosevelt, Bill Gates, Nelson Mandela are some of the transformational leaders who consider other’s welfare first. Being in the middle of the line of fire yet forging through never knowing what’s coming. We followed all the PPE guidelines; however, due to overwhelming fear, staff wanted more: shoe coverings, head coverings, full body jumpsuits. Transformational leadership is a model of leadership used across the spectrum of politics, education, entertainment, finance, technology, and other industries. For if he has the experience of being a follower he can understand underlying problems of the followers and effectively take steps to solve them. Communication and transformational leadership during a crisis. There are 4 typical characteristics that outline or form the basis of transformational leaders. The roles of the transformational leader in the healthcare setting include promoting teamwork among staff, encouraging positive self-esteem, motivating staff to function at a high level of performance, and empowe ring staff to become more involved in the development and implementation of policies and procedures. Under normal circumstances this can be challenging. Through these instruction sessions the staff learned that too much PPE could, in fact, be a conduit for cross contamination. Transformational leaders are generally strong in their ability to adapt to various situations, while also inspiring their team to embrace changes and be partners with an organization. The rapidly changing information related to a virus none of us were prepared to fight required a compassionate, yet factual delivery. Staying focused while conveying necessary information and providing the support the team needed from leadership was initially a challenge. No part of this website or publication may be reproduced, stored, or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the copyright holder. These leaders also listen to and value the input of each team member. Just as there was a shift in the staffing paradigm, leadership schedules shifted as well. My mind was always racing. Later around 1985, Bernard M. Bass further developed Burn’s theory on Leadership by adding a psychological notion to the factor. The team had gowns, gloves, masks (N95 and surgical), and face shields. Take time to make sure that your communications are heard and understood, and give clear, regular feedback, so that your people know what you want. He made sure their wellbeing is never compromised. Transformational leaders have the following characteristics: model of integrity and fairness, effective communication skills, provides support and recognition, sets clear goals, visionary, encourage others and has high expectations (Yoder-Wise, P., 2015). Rick Goodman October 16, 2017. Adaptation and implementation of new ideas. No more laryngectomies or prostatectomies. Leadership and professional governance promoted an environment of support and encouragement. The lines of communication were always open prior to this crisis; however, now more than ever my team needed me. They increase the motivation, morale, and performance of the followers. Transformational leadership inspires people to achieve unexpected or remarkable results. For example, as a result of digital markets and communication, Coetzer says “consumers are becoming more sophisticated,” and businesses are responding. As a post-surgical unit familiar with caring for head and neck surgical patients, the unit was designated as a transition unit for those patient who underwent a tracheostomy procedure due to a prolonged need for mechanical ventilation. Intellectual stimulation is when a leader encourages creativity among his team. 2. Given the necessary resources, the team felt prepared to care for any type of patient. Add more information about conflict theory, human relations theory, motivation theory, Leadership theory, communication theory and other theories. All elective surgeries were cancelled to accommodate the need for beds for these very sick patients. By clicking “Accept”, you consent to the use of ALL the cookies. This is the new unknown and the unit will be ready when it happens. But opting out of some of these cookies may affect your browsing experience. Next post: Two Factor Theory of Motivation, Previous post: Transactional Leadership Theory. The exchange of information was dynamic. 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