The Northern Ireland Executive announced yesterday that those travelling to NI from low-medium risk countries in regards to Coronavirus will not have to quarantine going forward. From Monday 11 January 2021 Translink Bus and Rail services will be operating a reduced timetable of essential services. If you book a flight that’s cheaper than the value of the voucher BA will. Opt for a cash refund, however please note that this will take longer to complete due to the high number of inquiries we are dealing with. The voucher can be used on any British Airways marketed route with a BA flight number with the exception of bookings on Sun-Air. Non-essential retail have not been allowed to open since 26 December.   Economy Minister Diane Dodds has said "further flexibilities" will be put in place for January BTecs assessments and exams due to be held. It is important that customers book their travel in advance to secure a seat. For more information, click, Northern Ireland-based bus firm Hannon Coach is running a reduced service on its Belfast to Glasgow route. This will include maintaining domestic services connecting London, Scotland, Belfast, Birmingham and the Northwest. The executive also has guidance which states that anyone travelling into Northern Ireland who plans to stay for at least 24 hours should self-isolate for 10 days. Under the PTRs, if any element of your package holiday or cruise package is cancelled or significantly changed, then you have the right to request a full refund of any payments made towards your holiday. If your flight started in another EU country you need to contact the enforcement body for that country. Additionally, all prepaid reservations booked prior to March 13 can now be extended toward reservations used within 24 months with no fees. For flights from 29 June 2020 you can amend your booking using the online Manage Booking option. It is advised that customers do not use Facebook or Twitter when looking for travel or booking assistance.For urgent enquiries, please contact: From 1 April 2020, some Community Transport providers are offering new Collection & Deliver and Transport services to both members and non-members during this time. Northern Ireland-based bus firm Hannon Coach is running a reduced service on its Belfast to Glasgow route. Coronavirus (COVID-19): travel advice for Northern Ireland travellers . Covid-19 testing is available to one visitor or care partner per care home resident per week over the Christmas period and up to Friday 8 January. France, Monaco, Netherlands, Turks and Caicos, Aruba and Malta. Furthermore, your travel insurance may not cover you for this. holiday, you will be entitled to a cash refund. Can the vouchers be redeemed for cash after a certain period? The Department of Health has urged all care homes to facilitate such visits, but some in the sector have expressed concern about that due to the spread of the virus across NI. The validity of the Travel Vouchers cannot be extended. As of Monday 12 October, Translink are making the following changes on the 212 Belfast-Derry Goldline: The following services will be suspended until further notice: Monday to Saturday 8.05pm from Belfast to Dublin Connolly and 8.50pm Dublin Connolly to Belfast Lanyon Place. This will help ensure that capacity will meet the demands while allowing for the current social distancing restrictions of 2 metres. Alternatively, if you want to change the destination and dates of bookings made until 31 August 2021, More information on your available options are available on, Call British Airways directly on 0800 727 800 from within the UK, or +44 (0)203 250 0145 from abroad. will resume passenger transport activities from 1 July 2020. If it is not mentioned you will almost certainly not get your money back from the airline as there is no statutory insolvency scheme if you purchase an airline ticket from an airline or travel business and you receive a valid ticket in exchange for payment. You will also need to complete a. It is continuing to operate a number essential routes to remote communities for essential travel. The airport has introduced new health and safety measures, for more information click here. If you are not happy with the airline’s response contact The Consumer Council. However there is also a very important difference between your rights when the airline cancels the flight and when you cancel the flight or simply do not travel. Under current Scottish law, given the state of the epidemic, unless you have a reasonable excuse (see exceptions) you must not travel between Scotland and: England; Northern Ireland; Wales; Republic of Ireland; Jersey; Guernsey; The Isle of Man We are traveling from England. – Don’t go too far or anywhere unfamiliar. If you plan to travel abroad in the weeks and months ahead, keep up-to-date with the latest advice for the country you plan travelling to. If you are occupying a holiday caravan and believe that you have a genuine reason, that falls within the government exemptions, as to why you are unable to return to your main home, you should contact the park owner by phone or in writing at once and explain your situation. Travellers coming back into Northern Ireland from abroad will need to self-isolate for 14 days. The Cairnryan to Larne and Liverpool to Dublin routes are not affected by these updates. We are planning a short visit to Northern Ireland later this month by ferry. The tightest restrictions were in place for a week from 26 December, as non-essential retail closed and shops that can stay open shut by 20:00 GMT for the first week. Therefore you may not get either a flight or a refund from the airline. From 4am on 15 August you will need to self-isolate for 14 days when returning to the UK from France or the Netherlands.Changes to routes: P&O Ferries are still running from Dover to Calais, Hull to Rotterdam, and Hull to Zeebrugge routes for essential travel and freight services. We are working to keep this website up-to-date. If you travel from the Republic of Ireland to Northern Ireland and then wish to return to the Republic, you must have a Multiple Entry visa (explained below). Food retailers, supermarkets, convenience stores, corner shops, newsagents, Pharmacies (including non-dispensing pharmacies), Building supplies businesses and hardware stores, Pet shops, agricultural supplies shops, livestock markets, veterinary surgeons, Motor vehicle repair, MOT services, bicycle shops, taxi or vehicle hire businesses, Banks, building societies, credit unions, short-term loan providers and cash points, savings clubs and undertakings which by way of business operate currency exchange offices, transmit money (or any representation of money) by any means, or cash cheques which are made payable to customers, and, Storage and distribution facilities for delivery and drop off, Caring responsibilities including childcare, Visits required for legal or medical purposes, Wedding ceremonies where one partner is terminally ill, Funfairs (whether outdoors or indoors) and inflatable parks, In public areas of civil services offices such as jobs and benefits offices, In banks, building societies, credit unions and post offices, For driving instructors and their students. Email: with your booking reference as the subject field. For more information on your general air passenger rights read our 'Plane Facts' guide here. You only need photo ID, not a passport. If you believe you are entitled to receive a refund from your airline but they are refusing, you may wish to open a complaint with the airline. Visit British Airway's website for more information. Are you a business? Hospitality is only allowed to offer takeaway and delivery services, while food and drink in motorway services, airports and harbour terminals remain open. The use of outdoor seating is not permitted either on the premises or adjacent to them. You can transfer for free onto any other easyJet flight within Europe up until September 2021. Exercising is important for everyone to maintain good physical and mental health however it will now be restricted to one form of outdoor exercise per day. They are advising you check the UK Government website for the latest travel updates and any new restrictions for the destination you are travelling to. The Irish government has also decided that from Saturday some people arriving into the Republic must produce evidence of a negative Covid-19 test within three days of arrival, including passengers from Great Britain and South Africa. Travel Vouchers can only be redeemed in the currency of issue. The Republic of Ireland covers most of Ireland. The BBC is not responsible for the content of external sites. For more information visit the TUI website. Use our business complaints service. What are the terms of the vouchers you are being offered? Jet2 is recommencing its flying programme on 1 July. Will the cost of flights increase, as you will probably have to pay the difference? Belfast | BT2 8EN. Any other customers due to travel in this period whose flights are cancelled will be notified and informed of their options which include transferring their trip to a later date free of charge, receiving a voucher or refund for the value of their whole booking. Please see the. closure of tourist attractions or museums), this should give you the right to cancel your trip. The FCO updated its advice against ‘all but essential’ travel and exempting destinations that they say no longer pose an unacceptably high risk for British travellers. Virgin Atlantic is operating a reduced flight schedule. You should refer to your airline to ensure all these details are accurate before you agree to accept a voucher and always read the full terms and conditions. If you are due to travel Virgin Atlantic are offering the following options: It won't charge a change fee, but new flights are subject to availability and any difference in the fare. Restricting your movements means staying indoors in one location and avoiding contact with other people and social situations as … This will be credited to the card you paid with within the next 28 days, in the same number of instalments you paid in. Other protective gear is recommended and appreciated. Pet passports issued in EU countries can be used, in place of the animal health certificate. While England was the first to allow non-essential workers to travel for work, Scotland, Wales and Northern Ireland have also now eased their limits on driving. Visit the. Can you travel to Wales, Scotland and Northern Ireland from England during lockdown? For more information visit Eastern Airways website. The following was from a statement issued by easyJet on 4 November 2020. Significant risks to human health, such as the outbreak of a serious disease like the COVID-19 at the travel destination or its immediate vicinity usually qualify as such unavoidable and extraordinary circumstances. Eastern Airways recommenced flights on specific routes from Monday 22 June 2020, including flights from Belfast City Airport to Southampton and Teeside. The northeast area, known as Northern Ireland, is part of the UK. Further information on vouchers can be found. You can use the voucher to pay for multiple travel companions. The voucher will be in the customer's name who made the original booking. This means that for the time being, it won’t be possible to travel freely to Ireland from the UK (except via Northern Ireland), the USA, Australia or other countries. If you plan to travel to Northern Ireland, make sure you meet the entry/exit requirements for the United Kingdom. This Refund Credit Note is intended for the lead passenger. Despite the … If, as well as seeking a refund of pitch fees, you were to give notice to the park owner to terminate your agreement, this would mean that you would lose your entitlement to keep your caravan on the park. Click here for the current list of exemptions. For bookings made directly with Virgin Atlantic only. Despite the Brexit, the freedom of movement has been guaranteed so people, including tourists, can move from the North to the South and vice versa, without any problem. are there any payment options to help you? For the full of safety measures on-board, embarking/disembarking and at terminals, click here. For the latest information visit the Loganair website, Loganair have recently introduced a new service between Glasgow and Belfast City Airport. They have been mandatory on public transport since July and in shops since August, with a limited number of exemptions. Iceland is open to tourists, but all arrivals must pay to be tested twice for coronavirus and await the results in their hotel, or self-isolate for 14 days upon arrival. British Airways are operating a reduced and dynamic schedule due to the current travel situation. •    holidays cancelled from 1 September to 31 October 2020 will be repaid by 20 November 2020 Due to COVID-19, KLM will start the summer schedule with a significantly reduced network. Travel Extra journalist Eoghan Corry told RSVP Live that not only does Ireland need to understandably exit the lockdown but countries must also be willing to accept us back in. You should consider the same issues around vouchers as described above in the ‘If the airline cancels my flight’ section and refer to the main Northern Ireland airline vouchers table at the bottom of that section. An official travel warning of national authorities is an important indicator that the package travel contract can be cancelled due to unavoidable and extraordinary circumstances impacting the performance of the trip. You may incur cancellation charges or lose your, In the case of a package holiday, the EU Directive on Package Travel and Linked Travel Arrangements  (the Package Travel Regulations), the traveller can cancel the trip without penalty if there are “unavoidable and extraordinary circumstances occurring at the place of destination or its immediate vicinity. Stena Line ferries are reporting that freight and passenger sailings are still operational but capacity has been reduced. You must complete the voucher application before your check-in deadline. Based on this, the European Centre for Disease Prevention and Control (ECDC) will publish a combined indicator map each week which will show COVID-19 risk levels across the EU and EEA. Please do not go to the departure airport if your flight is not confirmed to depart. All passengers who have arrived from Great Britain or South Africa since 8 December are advised to self isolate (stay in your room) for a period of 14 days following their arrival into Ireland. As the park is closed due to extraordinary circumstances, the fault does not lie with either you or the park owner. TUI will also give you a separate booking incentive up to 20% if your original booking was for a package holiday. The voucher can only be used on using the same easyJet account as the original booking. Which? This means you can redeem it for travel right through to at least the end of summer 2021. It depends what your reason for travelling to any of those other … Further information is available on nidirect at: and TUI will also give you a separate booking incentive up to 20% if your original booking was for a package holiday. How important to you in England, Scotland, Wales and Northern Ireland are Vodafone and O2 261. 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